No.2014/TG-V/4/04

GOVERNMENTOJ<'INDIA MINISTRYOFRAILWAYS (RAILWAY BOARD) NewDelhi,dated q,.12.2014 Chief Commercial Managers, All Zonal Railways. (COMMERCIALCIRCULARNO.53OF2014) Sub: Announcement regarding mobile number of TTE/Conductor in the trains. Recently during the course of annual review meeting held with Central Vigilance Commission, it was inter-alia suggested that the name and mobile number of TTEs/Conductors should be displayed on every compartment of the trains so that public can contact them in case of anyneed. 2. In this connection, attention is drawn to instnictions issued vicle this office letter no. 2012/TG-I/20/Pt.1elated 13.08.2012 (CC no. 48of2012) wherein Zonal Railways were advised to pdnt the name of the TTEs/Conductors manning the coaches onencl-to-end basis on thereservation chart through thePRS.Itwas also informed that for all other trains, the names of the ticket checking staffdeployedon thclst leg should be printed on the chart at the train originating station. Compliance of these instructions may be ensured. 3. The suggestion ofCVC as mentioned above was examined keeping in view the ground realities and it was not found practically feasible to implement the same.Itis however, desired that in trains like Rajclhani, Shatabcli&Duronlo Express trains where the provision of announcement is there, the name of the Conductor/TTEsmanning thecoaches earmarkedto them and the coachin wl1ich theyare availableshouldbeannounced during,the runof thetrnins afterevery Commercialhaltsothatthepassengersinneedcancontactthemforassistance Necessaryinstructionsmaybeissuedtoallconcerned. 'C;'.'i "'�(o,\\1 (VikramSingh) DirectorPassengerMarketing RailwayBoard