विषय Sub: Guidelines for Bulk/Group booking of Reservation tickets. संदर्भ /Ref Board letter no. 98/TG-1/20/P dated 17.02.1999
********
This Office vide DCC no. 226/2012 dated 26.09.2012 circulated guidelines for
Bulk/Group booking of Reservation tickets. The same is retreated as follows:
1. Group booking will be permitted to bonafide passengers travelling in group viz; Marriage
parties, Students, Pilgrims, Sports, Cultured coops & Defence Personnel etc.
2. Group booking shall be permitted After 9 AM. On the opening day (ARP).
3. Group booking through travel agents are not permitted. The persons have to apply directly
to the competent authorities.
4. Due care shall be taken to restrict group booking during festival season and peak period
so that the general public are not inconvenienced.
5. Group booking permission can be granted in all classes. However at any time, group
booking permission may not be granted for more than 50% of the berths available in case
of second class/sleeper class and 1/3rd of the berths available in case of all other classes
in all Mail/Exp, Rajdhani/Sathabdi/Duranto/Garibrath and special trains introduced from
time to time. In case of PQ berths, permission shall not be granted for more than 1/3rd of
berths available in second/sleeper class. Further once the RAC/WL commences the 50%
restriction becomes irrelevant. Hence group booking may be permitted as per the request.
6. Due care shall be taken while permitting group booking in slip coaches to avoid blocking
of berths enmass.
7. No permission shall be granted for group booking unless purpose of the journey is
specified. The names, age, gender of all the passengers and purpose shall invariably be
obtained from the passengers at the time seeking permission. The team leader shall furnish
his contact address along with the telephone number/email address etc on the application.
8. Whie permitting the bulk/group booking CRS shall ensure that there is no cornering of
berths by unscrupulous elements in the pretext of bulk booking
The group booking for return journey may also be permitted at the same reservation
office. For all purpose the return journey shall be treated as separate journey and all the
formalities shall be complied with.
In case of out station requests, the parties may be requested to fax/mail the request along
with the list of passengers with age and gender to concerned authority, who in turn will
process the same immediately and permission message conveyed to the CRS concerned
and suitably entered in the remarks column. In exceptional cases, CRS will convey the
request through phone and obtain the permission through control message. However, it is
the responsibility of the CRS to forward the list of passengers and obtain a written
confirmation subsequently.
. Due message of permission may be obtained by CRS from the competent authority and the
same recorded in the remarks column before directing the passenger to the counter. CRS
should in those cases, retain the original application and list of names of passengers, age
and gender and file the same.
14. The passenger shall submit only one reservation form for one journey duly filling all
columns except name, age and gender of passengers. Remarks as per the list should be
written in the space for name column in the reservation form. The list of names of
passengers (adults and child separately) age and gender should be attached with the
reservation form. If the senior citizen concession is required the same should be indicated
against the respective names. At the bottom of the list of names, a declaration that “Total
number of passengers (—–adults and-children) should be written by the head of the
party/organization and signed and seal affixed in case of institutions/organizations.
In places where exclusive reservation counters are earmarked for group booking, the
requests for group/bulk booking shall be handled at these counters.
b) In places where no exclusive reservation counters are earmarked for group booking,
CRS will indicate the group booking counter number and guide the passenger
accordingly.
16. While permitting group/bulk booking reservation, the CRS shall affix his seal and signature
on the reservation application form and the attached passenger name list (on all pages).
17. The existing rules for name change will be applied to bulk booking. Any such name change
done should also be endorsed in the corresponding bulk booking register.
18. In case of concessional tickets like student concession, military warrants, sports
concession, circular journey etc. the competent authority shall use his discretion and permit
the whole group as per the competency limits. In such cases after approval the passenger
shall be directed to bulk booking counter for reservation.