UTS on Mobile
Important Circulars on UTS on Mobile
- Withdrawal of outer limit of Geo-Fencing 23.04.2024
- Introduction of Unreserved ticketing through Mobile CC-60/2015 dt. 09.10.2015
- Promotion of UTS on Mobile (Bonus 5%) CC-10/2020 dt. 24.02.2020
- Complete Help on UTS on Mobile
- CRIS booklet on Paperless Ticket Through Mobile
Overview & Modes of Booking
- UTS on Mobile is an Indian Railways official Android, iOS and Windows based mobile ticketing application, which allows the daily train travellers to book unreserved tickets on their Smartphone. The application has user friendly interface with features like book ticket, cancel ticket, user profile management, frequent travel routes, etc.
- There are two modes for booking tickets: Paperless Ticket and Paper Ticket.
Paperless Ticket
- In this mode the passenger can book Journey Ticket, Season Ticket and Platform Ticket through mobile app. The ticket in electronic format will be stored in the mobile itself. The passenger will use ‘Show Ticket’ option (available both in Online and Offline mode i.e. without internet connectivity) in the application to produce travelling authority to the Ticket Checking Staff. No printout is required.
- Passenger’s smartphone should be GPS enabled.
- Paperless tickets are not allowed for cancellation.
- The journey should commence within one hour after booking of paperless ticket.
- Season Ticket can be issued/renewed from mobile application and will be valid from the next day. No need of GPS for issue/renewal of Season Ticket.
- Platform Ticket can also be booked.
- In case passenger is not able to show the ticket on mobile then he will be treated as Without Ticket and dealt accordingly.
Paper Ticket
- In this mode the passenger can book ticket through the mobile application but has to go to the journey originating (source) station to take ticket print out from any of the ATVM/Co-TVM, by entering registered mobile number and booking ID.
- The journey is valid only with printed ticket.
- Cancellation of Paper Ticket is allowed at the counter, either after printing the ticket or through the application before printing the ticket. Cancellation fee is applicable in both cases.
- The journey should commence within one hour after printing paper ticket from ATVM/Co-TVM.
Features of UTS on Mobile App
- This App is developed by CRIS.
- Available on Android, Windows and iOS platforms.
- Registration is simple: Passenger can register by providing mobile number, name, password, gender and date of birth.
- These services are not available to persons under the age of 17.
- Upon successful registration, Railway Wallet (R-WALLET) is created automatically with zero balance.
- Tickets can only be booked through R-WALLET.
- R-WALLET can be recharged either at any UTS counter or through the website www.utsonmobile.indianrail.gov.in
- Paperless Journey Ticket, Season Ticket and Platform Ticket can be booked.
- Advance ticket booking is not allowed.
R-WALLET
- R-Wallet is a closed wallet of IR governed under RBI rules for Closed Wallets.
- User has to log in into www.utsonmobile.indianrail.gov.in using mobile number as user ID and password. Upon successful registration, R-WALLET with zero balance is created.
- The minimum recharge value is Rs. 100 and multiples of Rs. 100 up to Rs. 10,000. The maximum stored-value amount in R-Wallet is Rs. 10,000.
- Bonus of 5% is provided on R-Wallet recharge.
Facilities Available on UTS Portal
- Recharge (Top-Up) wallet using Net-banking, Debit Card, Credit Card, UPI, and wallets via payment aggregators, and view R-WALLET balance.
- Check ticket booking history, cancelled ticket history, and transaction success status.
- Update profile information, password, default journey attributes, city, and saved routes.
- Save up to five favorite routes for quick ticket booking, or delete and replace existing routes.