GOVERNMENT OF INDIA (भारत सरकार)
MINISTRY OF RAILWAYS (रेल मंतालय)
RAILWAY BOARD (रेलवेबोड)
No. 2021/TG-V/5/1/E-Pass New Delhi, dated 13.03.2023
Principal Chief Commercial Managers,
All Zonal Railways.
Managing Director,
CRIS, Chanakyapuri,
New Delhi – 110021.
Sub: Checking of e-tickets booked through IRCTC app/portal against
the E-Passes/PTOs generated in HRMS application.
The issuance of Passes and PTOs for serving/retired railway employees has been made
online through E-Pass/PTO Module of HRMS. Now e-tickets can be booked through
IRCTC app/portal against the E-Passes/PTOs generated in HRMS Module. References
have been received in this office to streamline ticket checking activity for Railway staff
travelling with e-tickets booked on E-Pass/PTO.
2. The matter has been examined and it is desired that in case of railway staff travelling on
e-ticket generated on E-Pass/PTO, the following may be ensured:-
(i) During the journey, Railway personnel/eligible family member booked on E-Pass/PTO
will be required to carry the e-ticket in digital mode or printout. In case of non production
of e-ticket in the aforesaid format, a penalty of ` 50/- as applicable in case of e-ticket shall
be imposed.
(ii) Any one of the passenger booked on the E-Pass/PTO is required to carry one of the
prescribed proofs of identity during the journey, failing which all the passengers booked on
that ticket will be treated as travelling without ticket and charged accordingly. Prescribed
proofs of identity will be the same which have been stipulated for undertaking journey in
reserved Classes.
(iii) Passengers holding Wait Listed physical tickets issued from PRS counter against EPass/PTO can undertake journey if vacant accommodation is available in eligible Class,
including in higher Class if eligible to travel on payment of difference of fare. In this case
the E-Pass/PTO will be considered as used for that leg of journey, unless the PRS ticket is
cancelled within the prescribed time limit stipulated in Refund Rules. Further, at present, in
case the status of all the passengers booked on an e-ticket is Wait Listed at the time of
preparation of first reservation chart, names of all the passengers booked on that e-ticket are
dropped from the reservation chart and such passengers are not authorized to undertake
journey in the train and if found travelling in the train, are charged as travelling without
ticket. This provision will also be applicable in case of fully Waiting List e-tickets booked
on E-Passes/PTOs. In such case, the E-Pass/PTO will become valid for further booking. In
case of travel requirement on E-Pass/PTO after preparation of first Reservation Chart in a
train having RAC/WL, unreserved tickets should be got issued from UTS/Station Booking
Counter for undertaking journey in unreserved compartment/available Class. If vacant
accommodation becomes available, berths/seats as per entitlement of E-Pass/PTO holder
may be allotted. E-Pass/PTO will be treated as used for the leg of journey upto which
booking has been made in UTS/Station Booking Counter.
(iv) An intimation regarding above provisions should be given on the site of HRMS at the
time of issuing E-Pass/PTO. A message on this account should also be sent to railway
personnel at the time of issuing E-Pass/PTO/e-ticket.
(v) Passengers travelling with only E-Pass/PTO without booking a valid ticket on the same
will be treated as travelling without ticket and charged accordingly.
3. CRIS will make necessary modifications in the software if any.